about us
UpCare
Partners & Associates
A Team Committed to Innovation
Our team is composed of skilled professionals with expertise spanning biomedical engineering, neuroscience, and clinical support. Each member of UpCare is dedicated to delivering cutting-edge solutions and personalized support, ensuring exceptional service for our clients. This commitment to excellence and innovation drives us to advance healthcare outcomes and support the professionals who rely on our technology.
A Vision for Medical Innovation
Since its inception, UpCare has established itself as a major player in the field of medical technology. We are committed to transforming healthcare practices by providing cutting-edge solutions tailored to the needs of both professionals and patients. Our expertise is built on over twenty years of experience and a strong network of global partners.
Our Approach
We blend advanced medical technology with practical healthcare needs, fostering innovation and impactful results through strategic partnerships.
Our Mission
To enhance healthcare with smart, effective solutions that empower professionals across the continuum of care.
Our Vision
A future where technology seamlessly supports healthcare, setting new standards and improving patient outcomes globally.
Meet the founders

Olivier Poitier
Co-founder and CEO
With a passion for service and dedication to healthcare, Olivier has more than 25 years of Canadian and international medical technology experience across service, sales, marketing and operations. A natural relationship builder, he evolved from his first job as a nuclear medicine technician into commercial leadership roles working for a global OEM and eventually leading the medical imaging division of a Canadian distributor.
The friend you can call to help you move, Olivier enjoys home renovation projects and working on his motorcycle. He believes in straight-forward conversations and will work with you to uncover your problem and discover the right solution.

Benoit Sai
Co-founder and CCO
Benoit’s lifelong interest in medicine and technology originally led him to achieve a Master of Biomedical Engineering and quickly grew into a career in the medical domain. In over 20 years Benoit has worked with international OEMs, disruptive start-ups and has been consistently driven by his commitment to better patient outcomes. As a sales leader he has specialized in transforming businesses and achieving commercial growth, while acting with integrity and diplomacy.
Outside of the office you may find him cheering for the Raptors, or spending time with his family. He enjoys building relationships and creating value that leads to partnerships.
Meet the leadership team

Elena Klimina
Clinical & Product Specialist Manager
Elena Klimina thrives on versatility and collaboration in her role as Clinical and Product Specialist Manager at UpCare. Her proudest moment? Conducting her first medical evaluation at a major health facility—a challenge that affirmed her ability to manage high-stakes projects with confidence.
Outside work, Elena channels her energy into team sports, ballroom dancing, and exploring real estate design and construction. Known for her reliability, she is dedicated to advancing innovative solutions that make a real difference in healthcare.

Lucas Poitier
Clinical & Product Specialist
Lucas Poitier has been an integral part of UpCare since November 2021, specializing in clinical support and technical servicing for the Brainlab portfolio in Southwestern Ontario. Over the years, his role has expanded to include servicing the Hyperfine Swoop MRI system and the NordicNeuroLab portfolio across Ontario.
Passionate about advancing healthcare technology, Lucas thrives on delivering innovative solutions that enhance patient care and improve lives within his community. His dedication and expertise have made a tangible impact, including his involvement in the first-ever brain biopsy in Canada using Brainlab’s Varioguide 2.0 Alignment system at London Health Sciences Centre – Victoria Hospital.
When he’s not working, Lucas enjoys a blend of indoor and outdoor activities. From gaming and board games to fishing, camping, and supporting local farmers, he finds balance through his diverse hobbies. Lucas embodies dedication, a value that shines through in all aspects of his work and life.

Patrick Tam
Senior Clinical & Product Specialist
Patrick has been a dedicated member of UpCare since June 2022, serving as the Senior Clinical and Product Specialist. His proudest accomplishment is installing and performing the first-ever MRI in Nunavut and the Canadian Arctic, bringing advanced imaging capabilities to a remote region.
Known for his meticulous approach, Patrick takes pride in helping hospitals implement innovative features that enhance patient care. Outside of work, he enjoys exploring new activities, playing video games, and taking on DIY home projects.

Sherry Blondin
Business Development Director
As Business Development Director at UpCare, Sherry Blondin combines strategic vision with a passion for innovation. Leveraging her expertise in neuroscience and operations, she has played a pivotal role in introducing groundbreaking medical technologies such as Brainlab Surgical Navigation and Hyperfine Portable Neuro MRI to the Canadian healthcare sector. Sherry’s dedication to enhancing patient outcomes and supporting healthcare professionals with cutting-edge solutions has solidified UpCare’s position as a leader in advancing medical technology adoption across the country.
Outside of work, Sherry enjoys spending quality time with her family and caring for her horses, often embracing the outdoors. A curious mind and lifelong learner, she has a particular passion for reading scientific and factual books. Fun fact: Sherry is an avid hockey fan and a chess enthusiast, pursuits that showcase her love for strategy and dynamic challenges.